I don't honor returns or exchanges on products unless they arrive damaged or there is a mistake on my end (wrong size, quote, etc). I make everything custom to order, so if it is returned, I lose out on my time + materials. Please double check that your sizing, color & quote are correct. I have a size chart here and at the top of my products page.
Don't hesitate to reach out with any questions, I want to make sure you feel clear in your order!
I offer more flexibility on exchanges! If something isn't right or really doesn't fit, please reach out to me and we can figure it out! I'm happy to make and resend a different size. I will not offer exchanges if you change your mind about the quote you chose! Please double check all details before ordering loves!
Everything is handmade! With that being said, sometimes it takes time to produce, especially when I have a lot of orders.
Items ship out between 1-3 weeks from the day the order was placed. This is the production period, items may go out sooner than that depending on accessibility to the garment, but never later. This just gives me a secure amount of time to create your handmade item!
You will receive an email with a tracking number when the order is completed.
Shipping then takes between 2-4 days to arrive! (may have delays due to COVID and/or holidays)
I am not responsible for lost, stolen or damaged packages. If a package doesn't show up, I will do my best to help track it down and find a way to make it right. Please keep tabs on your tracking info!
Thank you all so much for your continued love & support!